Privacy Policy

Sweet Heart ("us", "we", or "our") is committed to protecting the privacy of our customers and visitors to our website. This privacy policy explains how we collect, use, and disclose personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable UK data protection laws.

Information We Collect

We collect personal information such as name, email address, phone number, and delivery address when you place an order on our website or subscribe to our mailing list. We also collect information about your use of our website through cookies.

How We Use Your Information

We use your personal information to process your orders, provide customer service, and send marketing communications if you have subscribed to our mailing list. We also use cookies to improve our website and personalize your user experience.

Disclosure of Your Information

We may share your personal information with third-party service providers who help us operate our business, such as payment processors and delivery companies. We may also disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights, property, or safety or that of our customers or others.

Your Rights

You have the right to access, correct, or delete your personal information that we hold. You also have the right to object to or restrict the processing of your information, and to withdraw your consent for us to use your information. To exercise these rights, please contact us using the contact information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. We encourage you to review this policy periodically to stay informed about how we collect, use, and disclose your personal information.

Contact Us

If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us at info@sweet-heart.co.uk.